Search This Blog

Monday, September 24, 2007

My Night in Tech Support Hell!

Well my wonderful Apple Macbook Pro decided to get wacky on me last night. The screen kept blinking. So tonight I called Apple.

So I spent $350 (cause I bought the AppleCare warranty) to fix my computer by deleting one little preference file. Oh but what a trip it was to get there. I spent 1.5hr on the phone with a perfectly nice Indian girl. I could tell we were going round in circles with me constantly having to ask her to repeat herself.

Finally I got an American guy who was a "product specialist" and he knew right away what the problem was. In a matter of 20 minutes my computer was fixed. It was just a matter of deleting a file, but since my screen was blinking, he had to show me how to get to the file in another way.

So Im back to my spot on the couch with my laptop and all is right in the world. =)

1 comment:

Anonymous said...

Oh my, what a tragedy!!! I'm so glad your world is back to it's peaceful place on the couch. Let's get real, we all know with Belle, you really don't spend that much time on the couch :O)